Diagnosing Your Business Requirements
De
12/01/09

DIAGNOSING YOUR BUSINESS REQUIREMENTS

 

You recognize the importance of careful deliberation when making strategic business decisions.  You know that a hurried approach may result in serious consequences and potential legal exposure. 

 

Yet how often have you devoted this same analytical time to review of your business goals regarding your anticipated or existing business operations?  Whether you are contemplating creation of a new business, or simply want better control of your existing business, the use of a business plan, coupled with an effective business structure, strengthens your chance of growing a strong and thriving long-term business.

 

I.     The Business Plan

 

Your business plan should be the first step taken towards creation of any business endeavor. According to statistics published by the Small Business Administration, nine out of ten businesses close within their first year. A carefully created and annually maintained business plan ensures your business will not be one of those statistics.

 

What’s in a business plan?  At a minimum, the plan should include: 

  • A summary of the business;
  • A key executive summary;
  • A market strategy;
  • Major obstacle resolutions;  
  • An operations analysis;
  • Preliminary budget for start-up costs;
  • Anticipated cash flow analysis
  • A 1 year, 5 year and 10 year plan

 

A.   A summary of the business

The business summary encapsulates your vision of the business. At a minimum, it should address:

  • The business purpose
  • Its geographical range
  • Its clientele
  • Its practice emphasis
  • Strategic objectives for Years 1, 5 and 10

 

B. A “key executive” summary

 

The key executive summary is your chance to honestly assess and define the strengths you bring to the business. The identity of a start-up business is the identity of its key executives. This is not the time or place to be humble!  At a minimum, include for yourself and any other key executives the following:

 

  • Educational background
  • Business / Work background
  • Recognitions and  awards 
  • Additional information reflecting particular strengths

 

C. Market strategy

 

Your market strategy requires YOU to identify and then develop a comfort level with your ability to cover overhead, loans and salaries, INCLUDING YOURS. Your market strategy identifies and defines the methods you’ll use to secure and maintain your client base.  Ideally, your market strategy will:

 

  • Identify your practice niche
  • Identify how local demographics play to that niche
  • List comparable market prices for similar services
  • Identify the competitive advantages you bring to this market
  • Identify what mechanisms you’ll employ to communicate the above to your prospective clients.

 

While sounding technical, much of this analysis can be secured, at no cost, through working with your local Small Business Administration office.  You can locate the nearest office, as well as other valuable management information,  at http://www.sbaonline.sba.gov/index.html.   Be sure to ask about the SBA’s many business assistance programs, including SBA’s SCORE program.  In SCORE, the SBA matches you with retired executive volunteers who can assist with your business formation and on-going management decisions.  These SCORE volunteers can be an invaluable resource as you map out the elements of your new or ongoing business plan.

 

D. Major obstacle resolutions

 

As if getting your business up and running isn’t bad enough, here you need to identify and address your anticipated major obstacles. You may want to keep this section confidential and separate from your business plan, but its importance is critical.  Sometimes major obstacles indicate that business formation is premature at this stage of your life or career.  If you do elect to include it in the business plan, this section should identify not only your anticipated hurdles, but also resolutions to each. Sample elements may include how much capital you’ll require to fund:

  • An office
  • Professional legal and accounting services
  • Staff
  • Phone and computer hardware and software
  • Special tools, machinery or equipment
  • Professional liability and other insurance coverages
  • Professional dues and subscriptions

 

Perhaps your major obstacle is more elemental, including your business experience (or lack thereof), or discomfort with sales and marketing.  Perhaps the major obstacles are balancing lifestyle considerations. In other words, this section should identify any factor which represents a draw on your professional, educational, personal, or financial reserves.    

 

E.    Operations Analysis

 

This analysis reviews your anticipated daily practice. Keep it basic – you’ll be amazed at the issues that arise in considering even the simplest factors.  This includes:

 

  • How will appointments be made and scheduled
  • What kind of staffing will you require
  • Will you employ an office manager
  • Will you handle payroll or outsource it
  • How will you keep examination records 
  • What about patient follow-up  
  • What kind of billing system should you be using 
  • What type of collection issues might you face 

 

This is a time to brainstorm – ask yourself as many questions as possible, and then summarize your answers.  This analysis also presents some easy due diligence – review professional resources like trade or other business magazines to see what’s hot in day-to-day office management resources.

 

F.    Preliminary Budget for Start-up Costs

 

To a large extent, this section encapsulates in spread sheet form the financial factors identified in the “obstacle” analysis above.  This section of your business plan should include anticipated “up-front” costs of creating the business. It will identify the amount of capital required, and allow you to analyze how to raise that capital through personal investment or loans or partnership contributions.

 

G.   Monthly Cash-Flow Analysis

 

The monthly cash flow analysis interprets, in spread sheet form, your monthly and annual anticipated and categorized revenue resources as measured against expenditures. The goal is to generate sufficient monthly revenue to cover expenses and compensation.      

 

Whether this is your original business plan, or a plan tackling an existing business, the business plan forces you to evaluate your business goals and management practices. Perhaps you will review it for strategic decision-making, or for loan purposes, or for new partner solicitations. Regardless of its use, the business plan often permits you to avoid costly errors in judgment.  As such, your business plan may be the most valuable strategic investment you make in the business.

 

STEP TWO:  CHOOSING THE RIGHT BUSINESS ENTITY

 

In creating the business plan, you’ve drafted a description of your business vision.  Your next step is choosing the legal structure best suited to bring that vision to life in terms of formation, management flexibility, business continuity, liability protection, and tax impact.  There are various business forms recognized in each state, including:

 

  • Sole proprietorship
  • General partnership
  • Limited partnership
  • Limited liability corporation or partnership
  • S-Corporation, or
  • C Corporation

 

Each has certain elements which make it attractive for some uses, and not attractive for others. Only you can determine which format best suits your business vision.

 

A. Sole Proprietorship (Individuals)

1. Formation

A sole proprietorship is equal to you starting your business without any formal business structure. There is no separate legal entity formed. Thus a sole proprietorship offers no liability protection and is not recommended for ANY business owner.

 

On the other hand, start-up costs are minimal as there are no formation requirements.  Instead the sole proprietor typically segregates a portion of his or her personal assets and dedicates them to a specific business purpose. In many states, a sole proprietor who does business under a fictitious name (i.e., John Doe, d/b/a Thunderbird Clinic), must register the name with the Secretary of State’s office. Failure to do so constitutes a misdemeanor. This requirement currently exists for the State of Missouri but not for Kansas.  However its still recommended that you record fictitious names, if applicable, in whatever state you do business in.

2. Management

A sole proprietor has total flexibility in managing and controlling the business and is thus free to make business decisions without any formal restraints.

 

3. Limited Liability

The personal liability of the sole proprietor is unlimited.  If you receive a judgment against the business, that judgment can attach business assets as well as personal assets. In addition, liability for debts incurred in the business is not limited to the amount of capital set aside for the business. Finally, existing liabilities of the sole proprietor will not be extinguished upon the dissolution or sale of the sole proprietorship business.

 

4. Transferability of Interest and Continuity of Life

A sole proprietor may sell or transfer any portion of his or her business interest at will.

 

5. Continuity of Life

The death, withdrawal, or bankruptcy of a sole proprietor will terminate the business.

 

6.              Taxation

The income of the business is treated as personal income of the sole proprietor, who is taxed at the higher IRS “self-employment” rate.  

 

B. General Partnerships

1. Formation

Under common law, partnerships were not separate legal entities and had to be legally identified through the listing of each partner’s name.  However, most states have now enacted statutes that permit partnerships to sue or be sued in their own names. A general partnership is typically formed by means of a formal agreement (i.e. partnership agreement) between the parties and does not require any filing with the State.  Although a general partnership can be formed without any formal documentation, for definition and clarity of rights and duties this agreement should always be in writing, preferably drafted by an attorney.

 

2. Management

 

The management of a general partnership is according to the terms of the partnership agreement.  Absent a provision to the contrary, the partnership is controlled through the vote of all general partners. All the partners are agents of the partnership for the purpose of carrying on its business, and the conduct of each partner may legally bind the other partners. Profits and losses of the partnership are to be shared equally, unless the partnership agreement provides otherwise. Thus the general partnership form can be cumbersome relative to day-to-day management responsibilities and substantial exposure to partners unless otherwise limited by the partnership agreement.

 

 

3. Limited Liability

Unless a limited liability partnership (LLP) application is filed with the secretary of state, general partners are jointly and severally liable for all partnership liabilities.  This means that a judgment against the partnership may be collected against one partner, or all partners.  Both the business assets as well as the personal assets of the general partners are subject to the claims of creditors. A registered limited liability partnership (LLP) is a general partnership, which by satisfying certain statutory requirements, limits the liability of the general partners similar to that of a limited liability company (LLC).  In contrast to an LLC, however, the LLP allows for voluntary disassociation.

 

4. Transferability of Interest

Absent an agreement to the contrary, a general partner is required to obtain the consent of all of the other partners prior to the transfer of a partnership interest and the grant to the transferee of all of the rights to which the transferor-partner had been entitled.

 

5. Continuity of Life

Unless otherwise provided in the partnership agreement, the death, withdrawal, or bankruptcy of a partner in a general partnership will result in the dissolution of the partnership.

 

6. Taxation

The business taxes of the partnership, including income and expenses, are allocated to each partner according to the partnership agreement or, lacking an agreement, pro-rata to the partners’ respective partnership interests.   The partner’s income tax is treated at the higher “self employment” rate.